RETURN & REFUNDS
▪ We offer a 5 day returns policy. If you wish to return the goods please notify us via email to firstname.lastname@example.org
▪ Please print off and complete a return form. Make sure the returned goods are properly packed, and meets all the conditions outlined below.
▪ Enclose the completed Returns form with your goods, and return to the following address:
▪ We are hightly recommend using the delivery service that we used when we send the goods to you.
▪ All items have to be in the same condition as when they were shipped to you. Otherwise, we will not be able to make a refund.
▪ Shipping have to be paid by the buyer.
▪ Please make sure the returned items are adequately packed to avoid any damage in transit.
▪ When returning footwear, please make sure the box is protected with an outer packaging layer. The box is part of the product; therefore any damage may result in the return being refused.
▪ Please make sure all return packages are sent with a trackable, insured service.
▪ We cannot take responsibility for items damaged or lost in the return transit.
▪ If returned an item from outside the Euporean Union, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. RIFE is NOT responsible for any return custom charges made.
▪ We aim to process returns within 3 working days of receiving them. As long as the returned items meet our refund criteria, your refund will be with you 24-48 hours after your return is processed, depending on your card issuer.